Net promotor score (NPS) to validate promotors minus distractors towards your services. We assess the root/causes of churn and define improved customer experiences along the customer journey.
" The TPGR folks are very user friendly. They understand our business and our business model. They bring a diverse set of skills to the table, and they really know how to bring the right skills. They’re there to execute, and they’re very very good at doing that. They want to be held accountable for what they do."